Frequently Asked Questions

Q. What’s the difference between a Multi-axis Lift and a Scissor Lift?

A. Several factors come into play when choosing a lift system for your application. With a Scissor lift the primary movement is Up & Down (Z-Axis), but variations are available where they are either in a fixed position, manually positioned by rolling them around, or have a powered drive base to move them in a straight line along a guiderail (X-Axis travel). A Multi-Axis lift system typically has 3-Axis of movement, Up & Down (Z-Axis), Left & right along a wall or product (X-Axis), and In & Out horizontally from the wall towards the center of the area (Y-axis travel).

Q. How do I determine which lift is the right one for my application?

A. LPI has a Worksheet that will help you gather information that will assist you and LPI in determining the best fit for your application. To start with, you need to look at your process and see where your workers are either placing themselves in an unsafe position, having to frequently reposition themselves to do their job or just need the ability to move faster. This applies to all aspects of the manufacturing process from welding, grinding, washing and painting to placing the load on a truck.

Next look at the interior size of your booth, along with the smallest and largest products you put through the booth, How much clearance is available around the largest product when it is in the booth and how far in towards the center would a worker have to reach, from the side of the booth, to reach the smallest part? This helps to determine if or how much horizontal extension you would need. This is referred to as the Y-Axis travel.

Next let's look at the height of your tallest product. Is it positioned on a cart or conveyor system? Does the worker need to reach the top of the product? This will help you to determine the maximum raised platform height that will be needed so that your worker can reach all of the work surfaces they need to address. This is called the Z-Axis travel. Something to keep in mind is that you need a minimum of 6 feet of space between the maximum raised platform height and the ceiling of the booth so you are not running your worker into the ceiling. You need also to look at any fixtures or sprinkler heads that may be hanging from the ceiling and take them into consideration.

Now let's look at the length of your longest product as compared to the lengthwise space you have available. When the longest product is in the area, how much space is left between the end of the product and the end of the travel area? Does your worker need to reach the entire end of the product or if they were positioned along the side of the product could they reach out and take care of the process? If you choose a lift system that has a powered drive to move it lengthwise in the area, the X-Axis travel, there are a couple things to consider. A lift with a powered drive needs a guide rail on the floor and/or wall, to insure that it travels in a straight line. If it is a multi-axis lift system the booth needs to have adequate structure to support the lift being mounted to the wall. In addition, any lift that can move lengthwise in the area needs a means of getting the air and other utility lines to the lift, as it moves. This requires either hose reels, or a festooning system. Festooning can be accomplished with either trolleys on an overhead track or on the upper rail or with a flexible plastic track in a tray.

LPI will be happy to talk with you about your application and process to help you find the most cost effective and versatile lift system to suit your needs. Please contact us with your specific needs.

Q. I don't see what I am looking for in your products, can you do custom lift systems?

A. Most of what you see on the website are standard products and some custom products. Every application is a little different and we can accommodate most requests for customization. LPI has been designing and manufacturing industrial lift systems and man lifts for over 30 years and has extensive experience modifying and customizing fall protection lift systems to fit specific applications.

Q. What information does LPI need to determine my custom personnel lift needs and provide me with a quote?

A. In addition to this lift information worksheet, any photos or drawings of the booth or area where you want to utilize man lifts are very helpful. Once that information is received, it will be evaluated and we will contact you with follow-up questions so we fully understand your application. We can then propose one or more solutions and work with you to determine what best fits your needs and your budget. You can also contact LPI Sales at any time to discuss your applications and we will be happy to assist you.

Q. How do I get a copy of the O&M manual for my Lift?

A. Your lift comes with a copy of the manual. This should be found in the plastic case located in the operator platform. If the manual is missing, locate the serial number plate on your lift, record the model number and serial number and contact LPI Customer Service at 1-800-657-6956 with this information. It may be possible to email you a copy of the file.

Q. Where do I locate the serial number and model number for my man lift?

A. If you have a copy of the O & M manual this information is located on the cover page. If you do not have a copy of the manual the location will vary depending on the type of lift and when it was manufactured. On older model multi-axis mast lifts the serial plate may be located in the base near the Filter/Regulator/Lubricator or under the base cover. On newer versions of industrial lifts the serial plate can be found in the operator platform. On scissors lifts it may be located in either the operator platform on the control console, the toeboard or on the base near the Filter /Regulator/Lubricator.

Q. Where do I find instructions for installing my lift?

A. In the Operators Manual that comes with your lift system (located in the plastic holder in the operator platform) you will find the installation instructions. Lifts should only be installed by qualified personnel. If you have any questions with regard to the installation of your lifts, please contact LPI Customer Service at 1-800-657-6956.

Q. How often do my lifts need to be inspected or parts replaced?

A. Each lift type is a little different in design and has different requirements. These can be found in the Maintenance and Inspection section of the Operators Manual. If you do not have a copy of this, contact LPI Customer Service to obtain one. In addition to following the maintenance schedule in the O & M Manual it is highly recommended by LPI that you have your lifts inspected by an LPI trained technician annually to insure safe operation and maximum life from your lift systems.

Q. How do I get operator training or maintenance training on my lift products?

A. LPI offers an option for trained technicians to assist with the start-up and installation of your LPI industrial lifts which includes training for both your operators and your maintenance personnel. This service is also available after the sale as a refresher or augmentation to your current training or maintenance program. To learn more about Lift Operator Training, Start-Up Installation, and Lift Maintenance Programs click here.

Didn’t see your question? Contact LPI Customer Service at 1-800-657-6956 or contact LPI Customer Service for further assistance.

Contact LPI to see how we can make your environment safer and more productive.

Need a custom design?

Challenge us with your application! Learn more
about LPI’s Engineering Services.